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ODP stands for Optimizely Data Platform, a customer data platform (CDP) that unifies data across sources to build dynamic, real-time customer profiles.
A Customer Data Platform (CDP) is a system that collects, cleans, and organizes customer data from multiple sources, providing a 360-degree view of your users. It enables personalization, segmentation, and targeted marketing across all touchpoints.
CDPs like ODP are vital for creating consistent, personalized experiences. They reduce data silos, improve targeting accuracy, and enable real-time marketing automation - all while supporting privacy compliance.
The benefits of customer data platforms include unified profiles, cross-channel activation, predictive analytics, and improved ROI through personalization. ODP specifically adds AI and machine learning to enhance targeting and segmentation.
Optimizely previously offered a limited, free-tier data tool called Data Core Service (DCS)- also known as ODP Lite - to help customers begin centralizing their data across Optimizely products. However, as of May 1, 2024, this service is no longer available to new customers.
Today, Optimizely offers the full Optimizely Data Platform (ODP) as the primary solution for customer data unification, real-time segmentation, and omnichannel activation.